free shipping over €100 with code "freeship" at checkout
free shipping over €100 with code "freeship" at checkout

Shipping and Returns

We ship worldwide to the address you've supplied at checkout. Orders over €100 ship for free with code "freeship". Delivery costs and time for delivery depend on the destination. Please see below as guideline:

Region Shipping costs Delivery time
Amsterdam area free pick up pick up next working day in Amsterdam centrum
Netherlands € 5.50 1-2 working days
Rest of Europe € 15.00 3-5 working days

International

(N. America, S. America, Asia Pacific)

€ 25.00

5-10 working days

*please note you you may need to pay additional import duties, customs and local sales taxes on delivery.

 

Once we have received your order we will ship within 1-2 business days. Confirmation of shipping and tracking information will be sent to you by email when completed.

For international orders, please note: if you refuse a shipment from Pina Studio, you are responsible for the original shipping charges, any import duties that are incurred on the package, and the cost of returning the package to Pina Studio. This amount will be deducted from your merchandise refund. 

 

Returns policy

If you are unsure about the sizing before buying, send us an Instagram direct message or email us at laurel@pina.studio.

If however, you wish to return your purchase from pina.studio please note the following: Pina Studio allows the return of full priced goods within 14 days from the day of purchase at pina.studio.

The cost of returning the garment to us is your responsibility unless the garment is faulty.  Ensure that the garment being returned is in an unworn condition.

To initiate a return, please contact laurel@pina.studio and return to us within 14 days from day of purchase. Post the item you wish to return to: 

PINA STUDIO RETURNS

HERENGRACHT 25

1015BA AMSTERDAM

THE NETHERLANDS

The item is your responsibility until it reaches us, so we would advise you to send it by registered mail or any postage that requires signing upon delivery. Once the garment is received by us we’ll refund your purchase within 10 working days.

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